Shipping policy

Shipping Policy

Last Updated: August 17, 2026

IBRAHIM COLLECTION delivers ladies' unstitched fabrics across Pakistan through courier and delivery partners.

1. Delivery Areas

We currently offer delivery within Pakistan.

Delivery availability may vary for remote areas depending on courier coverage.

2. Order Processing

Orders are normally processed and prepared for dispatch after order confirmation.

For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Orders may take additional time to process during:

  • Sales and promotional campaigns

  • Eid and other holidays

  • Public holidays

  • High-volume periods

  • Unexpected operational disruptions

3. Estimated Delivery Time

Typical delivery estimates are:

Punjab: 2–4 working days
Other areas of Pakistan: 3–5 working days

These are estimates rather than guaranteed delivery dates.

Remote areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.

From time to time, IBRAHIM COLLECTION may offer free shipping promotions subject to the terms of the applicable offer.

5. Tracking

Where tracking is available, customers may receive tracking information after the order has been dispatched.

Tracking information may take some time to become active after the courier receives the parcel.

6. Delayed Deliveries

Delivery times may be affected by:

  • Weather

  • Road closures

  • Public holidays

  • Courier operational issues

  • High order volumes

  • Incorrect customer information

  • Customer unavailability

  • Other circumstances outside our reasonable control

If your parcel appears unusually delayed, please contact us with your order number.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate:

  • Name

  • Phone number

  • House/shop number

  • Street/address

  • City

  • Other delivery information

If an order cannot be delivered because incorrect information was provided, additional delivery or return charges may apply.

8. Refused or Unaccepted COD Orders

If a customer refuses or fails to accept a confirmed COD order after dispatch, the parcel may be returned to us.

Repeated refusal of confirmed orders may result in restrictions on future Cash on Delivery purchases.

9. Damaged Parcels

If the parcel appears visibly damaged at the time of delivery, please document the condition and contact us as soon as possible.

For product damage or incorrect items, please refer to our Return & Refund Policy.

10. Contact Us

For shipping-related questions:

IBRAHIM COLLECTION
Shop 80/A, 2nd Floor, Sitara Lal Plaza, Tata Market, Faisalabad, Punjab, Pakistan

Email: IBRAHIMCOLLECTION3177072@GMAIL.COM
Phone: 0300 6677072 / 0349 3177072